Our Services
rom jewellery repairs and stone setting to watch servicing and insurance valuations, we offer a full range of professional services in-store.
Jewellery Repairs
Expert repairs carried out with precision, care, and decades of craftsmanship.
Every piece of jewellery tells a story — and when it needs attention, it deserves the hands of a specialist. Our in‑house jeweller provides a full range of professional repair services, restoring your jewellery to its best condition while maintaining its original character.
Our repair services include:
• Ring resizing
• Soldering and structural repairs
• Clasp and chain repairs
• Re‑tipping and rebuilding worn settings
• Tightening and securing loose stones
• General wear‑and‑tear restoration
Stone Setting & Diamond Replacement
Precision stone setting carried out by an experienced specialist.
Whether you’ve lost a stone or need a setting professionally secured, our expert stone setter ensures every piece is restored with accuracy and care. We work with all diamond shapes and gemstone types, from classic round brilliants to emerald cuts, sapphires, rubies, and more.
Our stone‑setting services include:
• Diamond replacement (all sizes and grades)
• Re‑setting loose stones
• Re‑tipping and rebuilding worn claws
• Full setting reconstruction
• Gemstone replacement and matching
• Secure tightening to prevent future loss
Polishing & Rhodium plating
Restore the brilliance of your jewellery with professional finishing and expert care.
Over time, jewellery naturally loses its shine. Our polishing and rhodium plating services are designed to refresh and revitalise your pieces, bringing back their original lustre while preserving their craftsmanship.
Professional Polishing
Our jeweller uses industry‑standard polishing techniques to remove surface scratches, brighten dull metal, and restore a smooth, reflective finish.
Perfect for rings, bracelets, pendants, and everyday pieces that need a fresh, clean look.
Rhodium Plating for White Gold
White gold naturally warms in colour over time. Rhodium plating restores its bright, crisp, mirror‑like finish.
Our service includes:
• Deep cleaning and preparation
• High‑quality rhodium application
• Even, durable coating for long‑lasting shine
The result is a piece that looks refreshed, refined, and as close to new as possible.
Watch Repairs
Professional servicing and repairs carried out by an experienced watchmaker.
Your watch is a precision instrument, and when it needs attention, it should only be handled by a specialist. We work closely with a highly skilled, long‑established watchmaker who provides a full range of repair and servicing options for both modern and vintage timepieces.
Our watch repair services include:
• Full watch servicing
• Movement repairs and part replacement
• Glass and crystal replacement
• Crown and stem repairs
• Strap and bracelet adjustments
• Ultrasonic cleaning
• Pressure testing (where applicable)
Every repair is assessed individually, with clear guidance and a transparent quote provided before any work begins
Watch Battery Replacements
Fast, reliable battery replacements carried out while you wait.
When your watch stops, you need a quick and dependable solution. We offer a professional battery replacement service using high‑quality, long‑lasting batteries suitable for a wide range of watch brands.
What we offer
• While‑you‑wait battery replacement
• High‑performance, long‑life batteries
• Careful handling of your watch throughout
• Clear, fixed pricing with no hidden costs
Insurance Valuations
Accurate, professional valuations for insurance, probate, and personal records.
Protecting your jewellery starts with a precise and reliable valuation. Our qualified valuer provides detailed, fully documented assessments that are accepted by all major insurers. Each valuation is carried out with care, accuracy, and complete transparency.
What’s included in your valuation
• Full inspection of each item
• Detailed written documentation
• Accurate assessment of current replacement value
• High‑quality photographs for insurance records
• Clear, fixed pricing — no percentage‑based fees